Returns


If you are not happy with any of your purchases from us we are happy to have it back!

Online Purchases

Returns are accepted within 14 days from your purchase date for a refund. This refund will be processed back to your original payment method.  

To do so we simply ask you to drop us an email at mj.shoes@hotmail.com before sending back the item to inform us. In your email just include your name, order details and your reason for return. 

The item must be returned in the original packaging (box or bag) and in the original condition in which it was received. If this is not the case your return may not be processed or only partially processed. 

You may return your item to:

MJ Shoes, 46 Main Street, Portglenone, Ballymena, County Antrim, BT448HS. 

We will then refund you the product value of your goods. Your original postage value is unfortunately nonrefundable and will be deducted from your return. 

Returns of online orders can also be accepted in our store within the same time frame, by just bringing your item and your original proof of purchase to us!

Instore

Returns are accepted for up to one month of purchase. For a refund the goods must be returned to us within 10 days. After the 10 days you will then be issued with an exchange or a store credit to be used at a later date.

Sale goods or reduced goods, e.g. seasonal promotions may only be returned for an exchange or store credit.